[Snapshot Pro] Snapshot does not save settings

All the settings for Snapshot disappeared and I cannot save any settings anywhere in the plugin. I do not know when this started. I am running WordPress 4.8.7 and have Snapshot Pro 3.1.8 installed. I am planning to upgrade to the latest WordPress but cannot create a destination or anything else.

  • Ash

    Hello Scott Lowe

    First of all, please update the wordpress to the latest version, as this is possible that latest version of Smush is using a function which is introduced in a later version of wordpress.

    And then, would you please enable debug mode and check if there is any error? To enable debug mode please go to wp-config.php and change

    define( 'WP_DEBUG', false );

    to

    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_DISPLAY', false );
    define( 'WP_DEBUG_LOG', true );

    Now go to the snapshot settings page. That will create a file called debug.log inside wp-content folder. Open that file, check the very bottom and you will see the latest errors. Please send me those.

    Have a nice day!

    Cheers,
    Ash

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