[Snapshot Pro] Snapshot Pro is stuck

Dear support team,

I’m trying to create a dump of my multisite, but it gets stuck at 78% for an “unknown error”.

I’ve tried several times.

https://www.defi-ecologique.com/wp-admin/network/admin.php?page=snapshot_pro_snapshots&snapshot-action=new&snapshot-noonce-field=00ce804e8e

You should still have admin credentials from a previous ticket, and I’ve also enable the support access.

Could you please help me solve this ?

Regards,

Greg