[Snapshot Pro] Website Server going down due to plugin

Here is what my host is telling me. Please update the plugin to keep it from going down.

define('WP_CRON_LOCK_TIMEOUT', 60);
that needs to be delayed by 120

ok , please change it

Okay. give me few more minutes

Snapshot Pro is the plugin causing the issue, You need to remove that plugin

we have to have it for back ups

i will contact the plugin

that took down the server?

Yes, You need to remove it or decrease the frequency of the plugin contacting the plugin vendor

  • Patrick Freitas
    • Staff

    Hi DunnRightTech

    Sorry to hear that you are having this issue with Snapshot plugin.

    Wouldn't you mind, please, send me some information and we can take a closer look for you?

    Note: Don't leave your login details in this ticket.

    Instead, you can send us your details using our contact form https://premium.wpmudev.org/contact/#i-have-a-different-question:

    Subject: "Attn: Patrick Freitas"

    - Site login URL:

    - WordPress admin username:
    - WordPress admin password:

    - FTP/SFTP credentials


    - cPanel credentials


    - Folder path to the site in question:

    - Link back to this thread for reference

    - Any other relevant URLs/info:

    Please, reply to the ticket once you have sent the information.
    Best Regards
    Patrick Freitas

  • Jayman Pandya
    • Recruit

    Hi DunnRightTech,

    I was able to access your site using Staff Support Access. I noticed that max_execution_time is set to 0 which means a plugin can keep on running for as long as it wants to which can cause outages on the server.

    I would strongly suggest to limit this to 600 milliseconds (6 seconds).

    You can use following code to limit the execution time to 600 ms. Please add this to the wp-config.php just before /* That's all. Stop Editing. Happy blogging. */

    // Performance Enhancements

    Please watch the plugin after adding this code and let us know by responding to this thread about your observation.

    Thank you

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