Snapshot restore is not working for me. It quits repeatedly. I have tried now three times to initiate a Chat session. Each time I'm told I'm number 6 or 7 in the queue and when I wait for an hour or more the connection fails which forces me to begin again at the end of the queue. WPMUDEV should improve the Chat queue functionality whereby when one initiates a Chat request on then receives an ID -- perhaps automatically assigned by IP or by the user's email address -- that would recognized upon re-requesting a Chat session and thus allow a reconnection and restoration of position in queue if the connection is lost.