Snapshot saying folder is not writable... but it is

I'm getting the following error:

Not Writable (0775) – /wp-content/uploads/snapshots
Not Writable (0775) – /wp-content/uploads/snapshots/_backup
Not Writable (0775) – /wp-content/uploads/snapshots/_locks
Not Writable (0775) – /wp-content/uploads/snapshots/_logs
Not Writable (0775) – /wp-content/uploads/snapshots/_restore

but 775 is writable... i will grant support access

  • Sajid

    Hi Edward,
    Hope you are doing good today :slight_smile:

    Are you able to create a snapshot ? If yes then you can ignore this information as a false alarm.

    If no then, snapshot needs the folder permissions set to 0755 instead of 0775. I can see on my own website it says:

    Writable (0755) – /wp-content/uploads/snapshots
    Writable (0755) – /wp-content/uploads/snapshots/_backup
    Writable (0755) – /wp-content/uploads/snapshots/_locks
    Writable (0755) – /wp-content/uploads/snapshots/_logs
    Writable (0755) – /wp-content/uploads/snapshots/_restore

    Please try changing the folder permissions via FTP or cPanel and then check again.

    Hope that helps! Feel free to post a reply if you need further assistance :slight_smile:

    Kind Regards,

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