[SNAPSHOT] Snapshot using up all php processes or memeory

When I run snaphot on on my live site snapshot is using up all my php processes and memeory.
During the chat, we made addition test on staging site with lower server resources and staging site was not lag like a live site.

We try to force snapshot to use internal ZIP library
define('SNAPSHOT_FORCE_ZIP_LIBRARY', ‘pclzip’);
but that does not help.

No info in debug because snapshot was made 100%.
Site is over 3GB
max_execution_time 600
memory_limit 768M
The staging site have lower resources and snapshot does not take all memory from server.

  • Nastia
    • Support Rock Star


    Hope you're doing well!

    Please make sure that the PHP memory is the same on your live site and staging site. The Manage Backup backups the whole folder where the main site is located. Are the other sites located in the public_html folder where the live site is located? If yes, please try to exclude these within the settings. Go to Snapshot > Settings, add the folder path to Global File Exclusions.

    After this please try to run a new backup. Add these lines into the wp-config.php file:

    /*track all errors*/
    define('SNAPSHOT_BACKTRACE_ALL', true);

    These lines will show an error log and let us know more information if the issue still be there.

    Let us know how it went!

    Kind regards,

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