snapshot still shows pending but archived and shows 295.97mb but the .zip is empty and amazon pendi

Hey folks,

snapshot still shows pending but archived and shows 295.97mb but the .zip is empty and amazon pending

Please do not change anything or update Wordpress core or plugins. We have a reason for it to be WP 3.6.1 right now.

You can still check out the snapshot info by logging in and I have support access enable with the wpmudev dashboard.

Please let me know as I need the full backup of content and databases to install on another server.

:slight_smile:

Best,

Greg

  • Michael Bissett
    • Recruit

    Hey @Greg! :slight_smile:

    Since this site of yours can't be updated presently, you should be able to download the snapshot in question by either using FTP, or by entering the direct path to your snapshot in your browser, like this:

    mysite.org/wp-content/uploads/snapshots/snapshot-xxxxxxxxx.zip

    I was able to start downloading a test snapshot I had created on your site using the latter method. :slight_smile:

    Kind Regards,
    Michael

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