I have Snapshot 220.127.116.11. It was working fine until 11 February, the last date that snapshots were saved to our local server and to Dropbox. When I went to view 'All Snapshots' the listing was blank where previously the two snapshots were listed. And the Dropbox destination no longer exists, I have had to recreate and re-authorize with our Dropbox folder. I have tried to add a new Snapshot to send to local server but it is not working. It appears to prepare the Databases and then stops at 1% on Files. I have granted Support Access. Thanks for your help.