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Snapshot Zip file is empty

Hello,

After I create a snapshot, download the zip to my computer and open it, it's empty.

I've used snapshot in the past on the same server with no issues.

I've read the forums and they're not much help.

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Snapshot Pro
  • Nastia

    Hello Devin Sole

    Welcome to WPMU DEV community!

    I can't reproduce the same on my site. Would you please try downloading the file manually from the /wp-content/uploads/snapshosts/ in case you didn't change the default directory?

    If this will not work would you please enable WprdPress debug and create the Snapshot again? To enable WordPress debug, place the following code in the wp-config.php file:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    This wil helps us to find out if there are any erros while creating a backup. All errors will be saved in the debug.log file inside the /wp-content/ directory.

    Let us know if you see any errors there.

    Cheers,
    Nastia

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