So, not really sure where or how one can watch the support

So, not really sure where or how one can watch the support videos. If I go to a video page on your site, for instance https://premium.wpmudev.org/project/the-customizer/, it only lets me watch a sample for a handful of seconds, even if I am logged in. I thought I could watch them from the dashboard here, but that is not the case.

Thank you for your help.