Some of my pages are crashing on IE11 for Windows 8

I've received reports from some users that the following pages are crashing on IE11 for Windows 8. I don't know how to test that from my side because I am on a mac :slight_frown:

http://joinsantaanapd.org/johanna-perez
http://joinsantaanapd.org/sonia-rojo
http://joinsantaanapd.org/carol-salvatierra

Can you please help?

  • Michael Bissett

    Hey @Rick, Michael here! :slight_smile:

    I haven't been able to get that 3rd page of yours to crash, but I can reproduce the issue on the first two, particularly the 2nd one (I'm using Internet Explorer 11 on Windows 8.1).

    May I ask when this started to occur? I know you're on a Mac, but would you happen to know if the site worked just fine in times past in IE 11, perhaps from another source?

    Doing a conflict test would be wise, as mentioned over at the bottom of our Getting Support page:

    https://premium.wpmudev.org/manuals/getting-support

    But since you're on a Mac, I've got just the thing that should help with this:

    https://www.browserstack.com/

    That's a handy service (which does offer a free trial) that can be used to test a site in quite a few setups, including the one you mentioned your users were using. :slight_smile:

    Let me know if this helps please!

    Kind Regards,
    Michael

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