Some questions with e-newsletter and cron and godaddy email server problems

Hello there. I installed the e-Newsletter plugin and have been working with it non-stop. I have a few clarification questions I hope you can help with.

#1) Should I send the emails through CRON? I didn’t see another option other than sending them through CRON. Basically, what are my options for sending the emails, and regardless of my choices, is it best to send them through CRON?

#2) Do I need to create a CRON job on my cPanel to support me choosing to send my emails through CRON in the e-Newsletter plugin?

#3) For the CRON limitations, what are the best practices? Is 100 per month too many? 100 per day? 100 per hour? What about waiting 1 second or 5 second or 60 second per email? Is it best to send as many as possible in the shortest amount of time, or do spread them out?

I assume my server and hosting plays a role into this. I am running my website on the following:
- OS: Linux
- Server CPU: Intel Xeon E3-1220 V2
- Server Core/Speed: 4 x 3.1Ghz
- CPUs: 1
- RAM: 7.8GB
- Drives/Total Space: 4, 917GB SATA
- RAID: 10

#4) I have my hosting through Liquid Web, and my business secure email from GoDaddy. Does that make a difference to the e-Newsletter plugin?

#5) I am using the e-newsletter plugins to send emails to specific Membership Plugin Levels I set up in the Membership plugin. I see I can check a box next to a level when I am getting ready to send the newsletter. So this is great.

Just so I understand, if I only intend to send out newsletters to Membership Plugin Levels, the there is no reason to set up any Member Groups within the e-newsletter plugin, correct? There is no connection between a Member Group I set up in the e-newsletter plugin and a membership access level from the Membership plugin, correct? If no, can you elaborate further?

#6) I have business email through GoDaddy. For the Bounce Settings, I created an email address bounce@mydomain.com. When I check my GoDaddy’s Email Center, I see the incoming server (POP3) is pop.secureserver.net and the standard port is 110. When I enter all the info in the Bounce Settings, and click Test Connection, I can get a message that says “Bounce test message not found”.

I asked this during a live chat session and I was advised that it’s an issue with the server settings for the SMTP on GoDaddy's side with the bounce emails. I’m not sure what that means exactly. Can you elaborate a little?

Thank you very much

  • Jack Kitterhing

    Hi there Nick,

    Hope you're well today and thanks for your questions.

    #1) Should I send the emails through CRON? I didn’t see another option other than sending them through CRON. Basically, what are my options for sending the emails, and regardless of my choices, is it best to send them through CRON?

    Sending through CRON is the best method, you can instant send, but this wouldn't be a recommend choice as that can easily bypass the hosting limits for a large newsletter list.

    #2) Do I need to create a CRON job on my cPanel to support me choosing to send my emails through CRON in the e-Newsletter plugin?

    I'm pleased to say you don't :slight_smile: e-Newsletter uses wp-cron, which is different to a CRON job created in your cPanel, with wp-cron, this relies on a low amount of traffic front-end to kick off the wp-cron at the chosen time.

    #3) For the CRON limitations, what are the best practices? Is 100 per month too many? 100 per day? 100 per hour? What about waiting 1 second or 5 second or 60 second per email? Is it best to send as many as possible in the shortest amount of time, or do spread them out?

    This is highly dependent on the email limitations set by your hosting provider, but as a general rule shared hosting is 70 per hour and that is Host Gators limitations, on dedicated servers that have no limits, this can run into thousands per hour.

    If your sending low-average volumes of emails I'd recommend a delay send of a second, if your sending high volume of e-newsletter you may prefer no delay at all, though most hosts wouldn't allow that.

    #4) I have my hosting through Liquid Web, and my business secure email from GoDaddy. Does that make a difference to the e-Newsletter plugin?

    In that case, you'd have GoDaddy email limits, unless you make use of Liquid Web's MX records.

    #5) I am using the e-newsletter plugins to send emails to specific Membership Plugin Levels I set up in the Membership plugin. I see I can check a box next to a level when I am getting ready to send the newsletter. So this is great.

    Just so I understand, if I only intend to send out newsletters to Membership Plugin Levels, the there is no reason to set up any Member Groups within the e-newsletter plugin, correct? There is no connection between a Member Group I set up in the e-newsletter plugin and a membership access level from the Membership plugin, correct? If no, can you elaborate further?

    That's correct, you wouldn't need to setup groups in e-newsletter as well, as basically the levels in membership act as the groups your sending too :slight_smile:

    #6) I have business email through GoDaddy. For the Bounce Settings, I created an email address bounce@mydomain.com. When I check my GoDaddy’s Email Center, I see the incoming server (POP3) is pop.secureserver.net and the standard port is 110. When I enter all the info in the Bounce Settings, and click Test Connection, I can get a message that says “Bounce test message not found”.

    I've flagged the lead developer for his valuable input on that :slight_smile:

    Thanks!

    Kind Regards
    Jack.

  • Nick

    Hi @Maniu

    I just asked GoDaddy about my email limits for sending email through the e-Newsletter plugin and they responded with this:

    You would be unable to use our email smtp server for sending mail from your hosting server. Our server is designed to send mail from web mail and POP or IMAP email clients.

    Does that mean the e-Newsletter plugin won't work with GoDaddy email? Or do you think GoDaddy support was confused at my question?

    Thank you!

  • Maniu

    Hey @Nick

    Well, if they are blocking connecting from your server to SMTP server then there is not much you can do. Its best to simply try.

    I have not been using GoDaddy but here is what i have found about it:
    https://premium.wpmudev.org/forums/topic/godaddy-hosting-and-enewsletter

    If you want to use your own domain, i know that you can do this with outlook.com service for free but i also did not test it with eNewsletter but i think it should work... gmail works:slight_smile:

    Thanks,
    Maniu

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