Still impossible to create backup

I added some lines of code to the wp-config.php and I edited max_execution_time at my host, but when I tried to run a backup or snapshot, I always get timeouts or other error messages now.

  • Luís

    Hi Markus ,

    Hope you're doing well since your live chat!

    I gave a look on your site and you have some folders that contains big files, such as a folder with another WordPress installation and also folders from other backup tools (i.e Updraft). I excluded these folders in Snapshot -> Settings, under the Global File Exclusions section.

    I tested both Managed Backups and the regular Snapshots and they worked properly. Can you please try from our my side too?

    Cheers, Luís

Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.