Struggling to get pop ups to appear using the Spirit Theme

I'm using popup pro on my transformmindset site - and I can't seem to get the pop up pro plugin to load a popup. I don't know if there's something I'm doing wrong or if this is a conflict with the Spirit theme.

  • Kat
    • Site Builder, Child of Zeus

    Hi - I have been having trouble on the transformmindset site . This is the trisha one. I wonder if this is a possible plugin conflict then ? Also - when I try to preview the pop up in the dashboard - it just hangs with the loading image but nothing comes up.

  • Vaughan
    • Support/SLS MockingJay

    Hi Kat,

    It seems to work if you don't use the logged in rule.

    I note you are using domain mapping plugin, could you try temporarily deactivating the Domain mapping plugin and see if the popup displays ok when using the original site URL with DM disabled.

    Thanks.

  • Kat
    • Site Builder, Child of Zeus

    FYI - I think I've gotten to the root of this issue. There was a conflict between the plugin : WP Live Chat Support and your pop up pro. Removing WP Live Chat Support eliminated any problems with Pop Up Pro.

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