Student's Progress Not Updating

Good Afternoon,

I have a student who has completed one of our courses using CoursePress. It would seem that even though I can go through their workbook and see that everything is completed, the quiz section is only showing them that 35% is completed so it will not release their certificate of completion.

Any help on getting this resolved would be greatly appreciated. I'm going to go ahead and grant access to the site for the next 72 hours.

Thanks!
HIG