Subdomain dashboards not visible

The dashboards of subdomains are not showing up on multisite. I'm able to create the subdomain site, and add users, but that's all. domain and subdomains are pointed to SiteGround from 1and1 server.

  • Rupok
    • Support Ninja

    Hi marge,

    So sorry to hear the inconvenience you are having. As you said "The dashboards of subdomains are not showing up", is front-end of those subdomains showing up properly?

    If not, and if you have a subdomain multisite, can you please check if you have created wildcard subdomain properly? To know how you can create wildcard subdomain, you can check this guide: https://www.siteground.com/kb/how_to_enable_wildcard_subdomains/

    If this doesn't resolve the issue for you, I could tell you better about the issue if I could see it live, check your current configuration and make some tests on your site. Would you mind allowing Support Access so we can have a closer look at this?

    To enable support access you can follow this guide here:
    http://premium.wpmudev.org/manuals/wpmu-dev-dashboard-enabling-staff-login/

    Please confirm here when you are done granting Support Access. I'm looking forward to hearing from you and resolving this issue as soon as possible.

    Have a nice day. Cheers!
    Rupok

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