Subject: "Attn: Alex Stine"
1. Link back to this support ticket
2. WordPress Login URL.
3. WordPress Administrator/Super Admin username or password.
Support is active
4. FTP host, port, username, and password. (SFTP/FTP?)
[removed by staff]
5. Web host Control Panel URL, username, and password. This could be cPanel or WHM depending on your hosting plan.
We don't have this on WP Engine
Please let me know here on this ticket when the information has been sent. Hopefully we can get to the bottom of this soon.