Hiya. I’ve just had a recent subscriber write me and claim that he is not able to access the content when he tries to sign in. The one thing that makes me want to believe him is that when I Iook at my transaction records his transaction does indeed come up but without a user name attached to it, whereas all my other subscribers do have a user name attached to them. What could have possible gone wrong with his registration, and how can I verify he really is unable to sign in? Thanks much.