Subscribers only questions

Hi, I have set up the support system but only contributors and above can add tickets?

If a user is a subscriber the menu item Support Ticket under support is removed.

Any way around this?


  • Philip John
    • DEV MAN’s Apprentice

    Hiya Paul,

    This is correct as it is assumed subcribers (aka visitors) wouldn't require assistance as they don't have access to contribute content.

    If you want to change this you'll have to provide a custom edit to the plugin itself which is something I'm afraid we can't support.


  • redboatdesign
    • New Recruit

    Thanks Phil.

    I want to run a support / simple member system which the support plugin is ideal. However as Contributors, users can see the post menus.

    I have used the User Role Editor and Admin Bar removal plugin to work around this and have got it working.

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