Subscription Plan Registration Problems

Hi,

I just upgraded to the new membership plugin but it is not functioning correctly at all. I had this system set up before the upgrade and it worked great but now with the update it does not work. Here is a step by step of how the sign-up process worked.

1. The site has BuddyPress Integration

2. Due to the extra plugins associated with Buddypress I kept that registration form as the active form for people to sign-up with.

3. They go through the normal Buddypress registration process where they must activate their account.

4. When they first sign in it automatically redirects them to the page to choose which subscription plan they want to choose. (It is at this point that membership no longer works).

Here is the problem:

1. When I choose a plan it doesn’t register it. It acts like it worked but if you use the top drop down navigation and click “Upgrade Account” it does not register it. It constantly says that no plan has been selected by the user. Therefor I have to automatically add them to a plan to use which will get annoying. Any idea what is happening? You can create a dummy account at creativ3church.com to see what I am talking about.

Thanks.

  • Tyler Orr
    • Site Builder, Child of Zeus

    Here is a login user and pass:

    user: tylerorr

    pass: test1234

    There are 2 subscriptions plans: Free and Premium. Premium isn't live yet but I will attach screenshots of the free account setup setup. I am using the free subscription gateway for the free account. I also will attach screen shots of the membership option configuration. Thanks.

  • Timothy
    • Chief Pigeon

    Hey again.

    So does this work ok with the default Twenty Eleven theme? I wonder if there is a conflict there?

    Or perhaps with another plugin. Can you test with all plugins off and using the default Twenty Eleven theme. If not on that set then perhaps a test site?

    Can I check are gateways set up as well?

    Can you also make sure all pages have somewhere just for testing?

    Thanks.

  • aecnu
    • WP Unicorn

    Greetings creativ3group,

    Just checking if this issue was eventually resolved in another thread? Or by yourself separately to us? Or by us over email with you? Or using our live support?

    If so, no need to reply, that’s great news.

    If not, or you have any more questions related to this thread, please feel free to post them below including any new symptoms or errors and tick the ‘Mark as Not Resolved (re-open)’ box below the post area (or else we’ll miss it!)

    Otherwise, happy days, glad you got it sorted :slight_smile:

    Thank you for being a WPMU Dev member!

    Cheers, Joe

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