Support and FAQ for non members of the site (e.g. on frontend)

I've installed the plugin and configured it. That was pretty easy.
What I was missing is how to present it to visitors.
I want people (either subscribers or just visitors to the site) to be able to read the FAQ and/or submit tickets.
Is this possible?

  • Ash

    Hello @Yonatan Kra

    Welcome to WPMU community and Happy New Year!!

    I hope you are well today and thanks for asking the question.

    Currently only users of your site can submit tickets and it is only from backend. So, if any user logged in your system, they should see a menu "Support" and they will be able to submit ticket from there.

    I am afraid this is not possible from front end out of the box.

    Hope it helps! Please feel free to ask more question if you have.

    Cheers
    Ash

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