[Support] Hide Support Section From Public Access

I think the support section in the forum should't be public.
It kind of privacy and Whitlabel.

Thank You

  • Kris

    Hi Mohamed

    Hope you are doing good today.

    Most plugins/themes providers have open, public forums and this serves a wonderful knowledgebase not only for WPMU users but also for non members. For ex.: they have availability to research similar question related to their issue.

    We have ways to make a forum thread private if that’s necessary. There are such cases and they are used often by us or on member command.

    As you may know we run a Live Chat on our site. Chats with members are completely private and their not not public. Data from those chat are completely secure and they are used to solve members issue.

    We also inform our members and warn them in our forms to not post sensitive information on public forum.

    In case of any doubts, please feel free to ask :slight_smile:

    Kind Regards,

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