Support Please I set up a wordpress multi site for my

Hi Support

Please I set up a wordpress multi site for my elearning portal and am using coursepress pro, after loading all the courses I noticed that I cannot get access to the network admin and my subdomain. I have gone to my admin and I noticed that my .htaccess file is missing and also I think they might be other issues down there. Please how can I regenerate a new .htaccess file and wpconfig file.


  • Nastia

    Hello @Emmanuel, I hope you are well!

    The most common reason for this is that your WordPress site has not generated a .htaccess file yet. WordPress generates .htaccess file for the first time when you set up pretty permalinks on Settings » Permalinks.

    On some rare occasion, WordPress may not be able to generate a .htaccess file for your website due to file permissions issue. In that case you can create .htaccess in the same directory as your wp-config.php file.

    Please follow this guide and create .htaccess file based on your Multisite WordPress version:

    To enable the Network Setup menu item, you must first define multisite in the wp-config.php file. Open up wp-config.php and add this line:

    /* Multisite */
    define( 'WP_ALLOW_MULTISITE', true );

    After completing these steps, log in again. You might have to clear your browser's cache and cookies in order to log in.

    If these steps wont illimanate the issue, would you please, send us your credentials by using our secure contact form

    Subject: “Attn: Anastasia”
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Select “I have a different question” for your topic - this and the subject line ensure that it gets assigned to me.

    Let us know how it went!


  • Nastia

    Hello @Emmanuel, I hope you are well!

    Thank you for sending as your credentials!

    I have tested your site and this issue is not occurring because of .htaccess file nor of the plugins.

    Most likely there are some corrupted WordPress files. Please download WordPress:

    Upload and replace the Wordpress files via FTP to your Website file in the webroot directory.

    Let us know how it went!

    Kind Regards,

  • Nastia

    Hello @Emmanuel!

    Please, before you start, back up your site, so in case if something goes wrong you will be able to restore it. Make sure that the back up is working.

    #1 Unpack the WordPress zip file
    #2 Deactivate plugins by renaming the plugins file to plugins-old
    #3 Delete the old wp-includes and wp-admin directories on your web host
    #4 Using FTP upload wp-includes and wp-admin directories to your web host ( find them inside WordPress unzipped file)
    #5 Upload the individual files from the new wp-content folder to your existing wp-content folder, overwriting existing files. Do NOT delete your existing wp-content folder (except for the one being overwritten by new files).
    #3 Upload and replace all the loose files to your website root

    Here is the FULL guide that will help Updating The WordPress:

    DO NOT DELETE these folders and files:

    - wp-config.php file;
    - wp-content folder;
    - wp-images folder--only older installations from 1.5.x days will have this folder;
    - wp-includes/languages/ folder--if you are using a language file, and it is here rather than in wp-content/languages/, do not delete this folder (you might want to move your language files to wp-content/languages/ for easier upgrading in the future);.
    - .htaccess file--if you have added custom rules to your .htaccess, do not delete it;
    - Custom Content and/or Plugins--if you have any images or other custom content or Plugins inside the wp-content folder, do NOT delete them.

    Let us know how it went!


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