support plugin could the FAQ be for all?

HI there

1. is it possible to get all the faq´s visible front-end, for all visitures of the site and not just users? the ide is that you have to be a user to write in, but every one can read te faqs.

2 .and its it possible to have faq having multi categories?

Kind regards


  • Nastia
    • Support Rock Star

    Hello @niklas8

    Thank you for your question!

    To make the F.A.Q available for the visitors, please try the following workaround from this thread.

    I’m quoting the Sajid answer here:

    To allow visitors access to FAQ page, add following code in functions.php file of your theme or use mu-plugin.

    add_filter( 'support_system_user_can', 'support_system_user_can_cb' );
    function support_system_user_can_cb() {
    return true;

    I am afraid, right now only user who are logged in can submit the ticket.

    I hope this helps! Let us know if you require any further assistance!



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