Support Settings Tab Not Showing On Sub-Site

I have a multi-site installation.

I want my to give the sub-sites an option to be able to offer support, through the Support System.

However, after network enabling Support System, I can't access the Settings Tab when under a sub-site.

Please advise.

Thanks in advance!!

  • Vinod Dalvi

    Hi Matt,

    Welcome to the WPMU Dev community and thanks for posting on the forum.

    In WordPress multisite network the Support System plugin is developed to be network activated and displays its settings only in the network admin area.

    In the sub site admin area it displays the menus to create support tickets and FAQs as shown in the attached screenshot.

    To provide the plugin settings in the sub sites, I will move this over to the features & feedback section. This way it can be considered for future development, and we can also see what other community members think about the feature request.

    Best Regards,
    Vinod Dalvi

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