Whe're trying Support System network activated on a multi-site that is equiped with the plugin Networks for WordPress to create more than one network on the same installation.
The plugin can be network activated on each network but what we've found is that only on the primary network (the one with site 1 at its root) we can configure support categories. On the other networks, categories cannot be created. There is no error message, just nothing happens.
Hope anyone can shed some light in this.