Support System for Buddy Press Users

Hi Support,

I was really excited to see that there is a support system for users, but, when users sign up, unless they have access to a dashboard, they don’t have access to this support system.

Do you know if there is another support plugin for buddy press sites? Or is there a way to make the support system usable for more users?

Perhaps I need to give different permissions to users so they get access to the dashboard. Making some users testers/moderators etc.

Please advise.