Hello – I started to play around with the Support System Plugin today. My goal was to integrate the Video Tutorials into the FAQ.
I set up the plugin with no issue. I then created a new category called “The WordPress Dashboard”.
Then I created a simple question “What is the WordPress Dashboard?”. In the content section I added a short sentence and then dropped in the shortcode linking to the Video Tutorial. I did this in the html mode.
As you can see in the first screen shot – the shortcode is not read and comes across ‘flat’.
When I go back to edit the content box (html mode) I see the content in the second screen shot.
Finally I went back in and adjusted the html code to what you see in the third screen shot. After I hit the “update” button the html is back to what is being shown in the third screen shot.
Not sure what I am doing wrong. Can shotcodes be added to the Support System FAQ?
Any help would be appreciated. If I missed a post on this topic I apologize – please just point me in the right direction :slight_smile:
Thanks – Scott