Support System - Revamp

I just downloaded the Support System Plugin and noticed there are some issues with it:
1. Install required running SQL because it didn't auto-install.
2. No Dashboard icon.
3. No Video Page as seen in the screenshots.
4. Clicking "Was this Helpful: Yes or No" takes the user to a blank page on the FAQs.

Is it possible that this plugin needs some attention or is not quite ready for WP3?
I have the latest WP3.1 and Buddypress installed as of last week.

Thanks for providing such great plugins. This is the first that I have used that seems to have an issue.