Support System Plugin - Attachment is found/viewed where?

Ok I have newly installed support system plugin.

WP Multisite version 3.9.1
Support plugin Version 1.9.9.2

So my first ticket the user uploads an attachment

BUT

Where is the attachment? when I open ticket there is no link or anything to do with attachments.

SO

I log in as an user and create a ticket with attachment

AND

View as admin with same results... am I blind or is the attachment hidden in a top secret location?

Thanks,

Steve