Support System Ticket count number showing all users tickets.
When multiple users create a ticket, the ticket count is the same across all users. The users can't see the actual tickets, but I'd like to keep the ticket count to that user's tickets only. Including closed tickets.
Is this normal behaviour?
We’re thrilled to hear you had a great experience with . Would you like to leave a comment about your experience?
Thanks for voting on your experience with , we’d love to get some feedback please.
Ohh no! We’re really sorry to hear you didn’t have a pleasant experience with , we’re always looking at how we can improve and would appreciate you provide some further feedback here please.
it's great that you had a positive one. Based on your experience in this ticket would you please be kind enough to rate us externally on: