Support System ticketing plugin - can it send tickets to a centralised system

Can I install the Support System on multiple client sites but have the tickets administered from a single site?

customer1.com logs a ticket, ticket is sent to me at my own site
customer2.com logs a ticket, ticket is sent to me at my own site

or - do I have to install it at my own site and direct users there to log a ticket?

cheers

Craig R.