Support system with multiple client sites

Hello!

we are getting setup with you guys! so far everything is working great! Had a quick question: We have installed the support system on our site. We host multiple sites for our clients, we build their sites and manage the admin side of things. All our clients are not on multisite but using WP individual installs. How do I go about linking our support system into their sites if they want to submit a ticket? We will have it installed on our main company website. Just thought it would be really cool if they could submit a ticket directly from their admin area of their site

thanks!
Cody

  • Michael Bissett
    • Recruit

    Hey @Cody, hope you're doing well today! :slight_smile:

    Unfortunately, something like this isn't possible presently, as Support System is designed to work to either:

    - Provide support to those registered on your website
    - or, provide support to those registered on a Multisite install

    I've added this as a feature request though, to be considered for a future release, as it sounds like an interesting idea. I should note though, that as we're focusing on new releases presently, it'll take a fair amount of votes for something like this to be considered.

    Regards,
    Michael

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