Support sytem plugin is not working properly

Dear Support,
I am currently using your Support system plugin and i have been having some problems with this plugin, I don't know if its a configuration problem.

On the FAQ section I have added some information on this page but i cannot seem to read the content on the front-end of the website. Meanwhile on the back-end i can read all the inserted content without a problem.

Is there a configuration for this, or is this a plugin problem?

here i send you the page