Support Ticket System w/Pro Sites

So, couple weeks ago when I installed this and set it up with Pro Sites, there were menu items to make the support system only show for a certain level of pro sites or above. This menu was in Support > Settings. Since then, there was an update or two.

Now, it's simply not there. Can you please let me know where this menu went to or what I'm doing wrong?

Sorry if this is a silly question, but I've been looking for hours and can't find it any more.