Support Video Materials

The support video list from https://premium.wpmudev.org/project/quality-unbranded-support-videos-for-wordpress/ include 7 dead video links (you can see them here http://webdesing3.com/?p=1), but is not including all the videos that can be picked individualy from the main Support Video page on your website (https://premium.wpmudev.org/projects/category/videos/).
I just receive a reply from your developer that you are not allowing the download and translation of your video's in another languages.
In this case how I will be sure that the video's that I choose to display on my website for my clients will not disappear in the future like the ones above?
Why you are not allowing the direct download of the video material? I paid for this too, but I can't use them.

  • Patrick

    Hiya @WhiteWeb

    The support video list include 7 dead video links.

    Ouch, that's no good! Our video team may be busy updating those particular videos right now, but those links should be active. I'll alert the dev team right away on this!

    Why you are not allowing the direct download of the video material? I paid for this too, but I can't use them.

    We host the videos on our own servers so you and your users can view them as much and as often as you wish without costing you a penny for the bandwidth used.

    Plus, by simply embedding them on your site with shortcodes, they are automatically updated on your site without you having to constantly monitor for updates, download them and update your site content manually.

  • WhiteWeb

    We host the videos on our own servers so you and your users can view them as much and as often as you wish without costing you a penny for the bandwidth used.

    My users are Romanian speakers. Watching a tutorial in English is not helping them.
    I prefer to host myself the video and have the posibility to translate them in Romanian.

    Plus, by simply embedding them on your site with shortcodes, they are automatically updated on your site without you having to constantly monitor for updates, download them and update your site content manually.

    Or I can have a surprise when the video are just dissapeard or not working on your server, like the ones in my example above.

    Is not ok to restirict the use for some videos that we paid for.

  • Patrick

    Or I can have a surprise when the video are just dissapeard or not working on your server, like the ones in my example above.

    We apologize for that. As a result, we have removed the deprecated embed codes from the file available for download for this project: https://premium.wpmudev.org/project/quality-unbranded-support-videos-for-wordpress/

    I prefer to host myself the video and have the posibility to translate them in Romanian.

    Unfortunately, our videos are not available for download as stated by the developer. This search at Google does turn up a few interesting results for your particular needs though: https://www.google.ca/search?q=wordpress+tutorial+videos+romanian&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

    Is not ok to restirict the use for some videos that we paid for.

    You are not at all restricted in the use of these videos. You can embed them wherever you like. Plus, it is clearly stated on the project page that they are to be embedded, not downloaded.

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