supporter-ads not working with nelo

Hi... searched for this issue but couldn't find any other similar report and didn't want to bury this in my existing theme customization topic.

I have attempted to add the following supporter_hide_ads script to my wpmu-nelo-child footer and the ad content does not display for any user or visitor.

<?php
if (supporter_hide_ads()) {
//do not show ads
} else {
//show ads
?>
ad content goes here
<?php
}
?>

Can someone please confirm compatibility? Or perhaps provide some direction for troubleshooting? The exact same code works perfectly with other themes we tested, and the adsense code alone without the wrapper displays the ad.

Thanks!

PS: Nelo is most current version, and I have confirmed all supporter files are in the proper locations.