The appointment slot does not clear when a user empties their shopping cart.

We have Appointments integrated with one product in MarketPress eCommerce. If a user uses the ‘remove’ button to remove an appointment item from the cart, the calendar slot is cleared and becomes available again. However, if they use the ’empty cart’ button, or change the quantity to zero, the calendar is not cleared and the time slot is no longer available.

  • Tyler Postle
    • CGO

    Hey Kristin,

    Hope your weekend is going well so far!

    The best way to get around this is by setting the “Disable pending appointments after” option to a lower amount if you want it removed faster, the reason we added that option is for when payments required but the member leaves the site without paying.

    With that said, I’ll flag this for the developer too, it makes sense that those 2 actions would also trigger Appointment removal :slight_smile:

    Let us know if you have any further questions in the meantime!

    All the best,


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