The contact form plugin is conflicting with the wordpress

The contact form plugin is conflicting with the wordpress https plugin. It doesn't show the recaptcha when worpdress https plugin is activated. Any thoughts on how I can resolve this conflict? Currently, I deactivated it from the site. Thanks.

  • PC
    • WPMU DEV Initiate

    Hello Jean,

    Greetings and thanks for posting on the forums.

    I just tested this on my lab site and it works fine with https plugin. So its not a conflict between both the plugins I believe. It might be something else going on there.

    Can you please check for a plugin conflict using the attached screenshot

    ?

    Cheers
    PC
    Sales &Support

  • Jean
    • New Recruit

    Can you kindly provide me what file I should look into the contact form plugin that is calling the recaptcha, so, I can see if it has something to do with my settings with the other plugin? That's the test I haven't done. Thanks.

  • PC
    • WPMU DEV Initiate

    contact-form\contact-form.php
    contact-form\scripts\recaptchalib.php

    are the files which related to recaptcha.

    However, I would like to have a closer look myself to see if I can replicate the exact settings on my lab site.

    I am gonna need to have a look at your site to see what is going on there.

    Can you please send me your login details via our secure contact form

    1: Mark the email to my attention

    Attn: PC

    2: Include a link of this thread in the email

    3: Include FTP and WordPress super admin details.

    4: While filling the form, select "I have a different question" from the list.

    Looking forward for a response on this.

    Cheers
    PC

  • Jean
    • New Recruit

    Hi, PC! The result is erratic. Yesterday it was working. Then, today it isn't. We will be testing it on our side on Saturday. If it is still the same I'll send you the details of our site and ask for your assistance. Thanks for the info on the files.

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