The coupon code I create doesn't appear on the subscribe page. How do I fix it?

I can't figure out what happened to the coupon code entry field on the subscribe page. It was there earlier but now it's gone. I created the coupon code but I am not sure how to make it show up on the page it's supposed to be on. Please help. Thanks!

  • Tyler Postle

    Hey Susan,

    Hope you're doing well today and thanks for your question!

    Can you make sure that "Show coupon form" option is checked via:

    Membership > Options > Configuration.

    If it isn't checked then that is your issue.

    I went to your register page and it looks like you might have a different membership plugin active too? Or have you customized the sign up process for Membership?

    Look forward to hearing back on this Susan!

    All the best,
    Tyler

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