The membership2 plug in continues to crash whenever I make

The membership2 plug in continues to crash whenever I make changes it to it. Further more, it is blocking access to protected pages, even though I have specified that the pages should be available for all the users.

Please advise.

Thanks

  • Kasia Swiderska

    Hello Elliot.

    I'm sorry to hear that Membership 2 Pro is not working on your site.

    Are there any errors showing when it crashes - or just white screen? If there are errors could you paste them here? If not, please enable debug mode in WordPress. To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

    define('WP_DEBUG', true);

    In order to enable the error logging to a file on the server you need to add yet one more similar line:

    define( 'WP_DEBUG_LOG', true );

    In this case the errors will be saved to a debug.log log file inside the /wp-content/directory.

    Depending on whether you want your errors to be only logged or also displayed on the screen you should also have this line there, immediately after the line mentioned above:

    define( 'WP_DEBUG_DISPLAY', false );

    The wp-config.php is located in your WordPress root directory. It’s the same file where the database configuration settings are. You will have to access it by FTP or SFTP in order to edit it. I would need then to see contents of the debug.log file - so please paste it to the text file and attach to post.

    Further more, it is blocking access to protected pages, even though I have specified that the pages should be available for all the users.

    Are you using the latest version of plugin? In previous one there was issue with this but it was fixed in last release.

    Also please run a quick plugin/theme conflict test as illustrated in getting support manual (flowchart).
    https://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    kind regards,
    Kasia

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