the plugin is not working ?

the plugin is not working ?

  • Michelle Shull
    • DEV MAN’s Apprentice

    Hi, Osama!

    What issues are you seeing with Smush Pro?

    If you've sent a batch of images to process, it can take a bit of time for all of them to process and be ready for you to fetch again.

    If you're seeing other issues, would you mind explaining them a bit further here? Thanks, Osama!

  • Ash
    • WordPress Hacker

    Hello @osama

    I hope you are well today.

    When you create a support thread for an issue, please include as much details as you can. It helps us to troubleshoot and provide better support.

    When you say the plugin is not working, do you mean you can't send any request to smush images? Are you trying to bulk smash or smash single image? What is current state?

    Please note that, if you use any cache plugin, please delete and deactivate cache. If you use CDN, please make sure you whitelist the server IP 66.135.55.161

    Please let us know about this.

    Cheers
    Ash

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