The site is down after VPS server restart

Hello I restarted the server from Plesk Panel and it didn’t come up.

Then I talked to hosting support and they told the systems are up and I succeded to login to Plesk Panel again, and seen also that all my other websites hosted there are up, besides the website.

It is based on WordPress and has alsow second installation for upgrade development under, and separate DB.

What can be the issue? Can you suggest any help?

  • lol
    • The Incredible Code Injector

    Hello Kiril,

    Internal error 500 is such a general error!

    Is it a multi site installation ?

    Can you have acces to the apache logs ?

    Can you turn on php errors in your php.ini ?

    But as I know 500 is most of the time is the result of incorrect databast connection/permissions. Make sure database name, database user and permissions are OK.


  • aristath
    • Recruit

    Hello there!

    As we haven’t heard back from you we’re going to assume the problem was sorted out and mark this thread as resolved.

    If it wasn’t resolved, or you have any more questions related to this thread please feel free to post them below and tick the ‘Mark as Not Resolved (re-open)’ box below the post area (or else we’ll miss it!)

    Otherwise, thanks for using the forums, and, as always, for being a member of WPMU DEV, it’s a pleasure to help you out and we look forward to being of assistance in the future.



Thank NAME, for their help.

Let NAME know exactly why they deserved these points.

Gift a custom amount of points.