There Getting this message when using Smush It - Oh Snap!

Hi There

Getting this message when using Smush It - Oh Snap! Seems like Smush Pro server is not reachable, you can try back in some time.

If I do manage to get Smush It to connect and it processes the images, what happens if it cant connect to the server? Will the images not show on the site? Will it fall back to the original, un-Smushed images?

Just nervous as I'm trying this on a client site and I don't want there website to break.

If you could let me know that would be great.



  • Vaughan
    • Support/SLS MockingJay

    Hi @8persap,

    It could be that the server is busy at moment, or could mean your servers firewall may be blocking it.

    Do you have any Cache plugins or security plugins installed that maybe affecting it, try disabling them & purge all cache to see if that is the cause.

    Nothing is done to your images until smushing is completed and all images are then fetched.

    So if it breaks, the original images are still on your site, so will be used instead.

    Hope this helps

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