there I'm not able to log in currently. I've tried

Hi there

I'm not able to log in currently. I've tried resetting my password but it's still either rejecting this or telling me I don't have the necessary access privileges. I believe my account is due for renewal and I just wanted to review my options before this happened. Before I can do that, I obviously need to be able to get into the site. If there is auto-renew activated on my account, please override that and give me the opportunity to review my options on this.

Many thanks.

Regards

Steve Bergson