there! It seems like the location rule does not work. when

Hi there!
It seems like the location rule does not work.
when I added an example rule , the pop up stopped working.
What could be the problem?
By the way - i've tried to add the opposite condition - and again - it seems like the plugin don't really "know" where I am .
Please tell me what extra information you'll need so I could supply it.
WP version: 3.8.3

you can answer me through MY email : shahar@quatro-digital.com

Thanks!