This looks awesome.
Please tell me:
1) Can a front-end visitor, who adds a ticket - attach files?
2) Can the files contain any file size, or file (i.e. pdf, jpg, gif, mp3 etc.)
3) Can the upload more than one file at a time?
I hope multiple file uploads are possible with this amazing ticket system. Please let me know. If not, is there another system I should be using?