This is in referencing to WPMUDEV SET UP

Hi Support,

I try to install the setup wpmudev, and I experience this error screenshot attached. I wondering If i mush unzip the file before installing it to my wordpress ?

Many thanks and expecting your soonest reply

Warm regards
Moses

  • Nithin
    • Support Wizard

    Hi Moses,

    Hope you are doing good today. :slight_smile:

    I try to install the setup wpmudev, and I experience this error screenshot attached. I wondering If i mush unzip the file before installing it to my wordpress ?

    You don't have to unzip the file before installing it, you can check this link on installing WPMU DEV Dashboard plugin:
    https://premium.wpmudev.org/docs/getting-started/installing-the-wpmu-dev-dashboard-plugin/

    From looking at your screenshot, it seems like it's either a plugin conflict, or somehow the styles are being blocked in your system.

    Since I don't see you mention about performing a plugin conflict test, could you please run a quick plugin/theme conflict test as illustrated in getting support manual (flowchart), and rule out whether any plugin is causing this issue.
    http://premium.wpmudev.org/manuals/using-wpmu-dev/getting-support/

    If plugin conflict test didn't help much, please send me your credentials, so that we could give a closer look. You can send credentials by using our secure contact form: https://premium.wpmudev.org/contact/#i-have-a-different-question

    - To Mark to my attention, the subject line should contain only: ATTN: Nithin Ramdas
    -WordPress admin username
    -WordPress admin password
    -login url
    -FTP credentials (host/username/password)
    -link back to this thread for reference
    -any other relevant urls

    Have a nice day. :slight_smile:

    Kind Regards,
    Nithin

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