Ignacio ol buddy, I have another question for you about the support system :slight_smile:
Using the ticket search box it finds my tickets most of the time but occasionally does not.
Normally I search for the users name or username and it works fine.
I just tested and have a user "acrane" and the url of the sub domain is also "acrane" but their tickets do not show up under a search even when searching by their name.
One of those would usually work, any ideas what would prevent some users from showing in the search or too hard to tell?
You may still have my login info and if so you can try searching for that user and see that they have a few recent tickets if you want to try a quick test.
Any advice appreciated.