Title of Support Forum Question matters?

The last two Support Forum Questions I’ve submitted weren’t answered in the prompt way I’ve come to expect from wpmudev. The last one I previewed the question and it just brought me to the general que of questions. My message was there, though when I clicked on it, it only brought me back to general que/archive and not my question. I noticed that I used %20 (empty space) in the title. Can you see whether you can search for those last two questions and reply? Thanks. BTW here is a screen capture of the que: http://screencast.com/t/3TYMerzDct6 – third one down under Recent Discussions. http://screencast.com/t/3TYMerzDct6